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Failure of East Cape Tours And Safaris Limited

ATOL No: 11153
Date of failure: 02.12.2024

East Cape Tours And Safaris Limited – ATOL 11153 has ceased trading as an ATOL holder on 2nd December 2024.

The company based in Malvern traded under the name East Cape Tours & Safaris and website www.eastcapetours.com.

We understand there were no ATOL protected bookings with East Cape Tours And Safaris Limited.

If the documentation issued to you states your booking was made with Fifth Avenue 4×4 Adventure Tours (Pty) Ltd trading as East Cape Tours and Safaris (registered in South Africa) you are not ATOL protected and cannot submit a claim.  You may wish to contact  www.satsa.com/satsa-bonding

If the documentation issued to you states East Cape Tours acts as an agent and not a principal, you are not ATOL protected and cannot submit a claim.

Your Booking Confirmation Invoice should state the company responsible for protecting your trip.  If this states Fifth Avenue 4×4 Adventure Tours (Pty) Ltd trading as East Cape Tours and Safaris, you are not protected by the UK CAA ATOL scheme and cannot submit a claim.

Bookings sold as accommodation only, non-flight Packages & Cruise Only Bookings are not ATOL protected and you cannot submit a claim.

You may submit a claim if your documentation states you had a booking with East Cape Tours And Safaris Limited.

ATOL claim form

Information For Travel Agents

If you are holding consumers’ monies that you had not paid to East Cape Tours And Safaris Limited at the time of failure, under the terms of the ATOL scheme, you now hold these monies on behalf of the Air Travel Trust. These are termed as ATT Pipeline Monies. Travel agents should not refund consumers or use these monies for a rebooking unless instructed by the Air Travel Trust.

Time limit for making a claim to ATOL by 01 December 2025.

The UK CAA has the power to prosecute offences related to its statutory functions. Person(s) who make fraudulent ATOL claims, following the failure of an ATOL holder, may be prosecuted by the UK CAA for offences under section 1 of the Fraud Act 2006. The maximum sentence for this offence is 10 years’ imprisonment.